The phone rings while you're in an attic. Someone should pick it up.

We answer calls for heating and cooling contractors: evenings, weekends, and the overflow when every tech is on a job. The caller talks to a voice agent set up for HVAC work. You get a text with the job a minute later.

Run it for 14 days. If it catches fewer than 5 real job requests, the setup fee comes back to you (how the pilot works).

What a call sounds like

Caller: Our furnace quit and it's 38 degrees in the house. We have a baby. Agent: That's a no-heat call, so I'm treating it as urgent. What's the service address? Caller: 1412 Ridge Road. Agent: Got it. I'm connecting you to the on-call technician now. If nobody picks up, they'll have your address and number by text within a minute.

Sample script. Each contractor's agent uses their own business name, service area, hours and on-call number.

How calls get sorted

The caller says	What happens
Gas smell, carbon monoxide alarm	Told to leave the house and call 911 or the gas utility first. You get an immediate text.
No heat, no AC in extreme weather	Live transfer to your on-call phone. If nobody answers, a text with the address and call-back number.
Repair that can wait, tune-up, thermostat	Name, address, equipment and a preferred time, booked into your calendar or sent to you by text.
Quote for a new system	Square footage, age of the current system, timeline. Flagged as a sales lead.
Spanish speaker	Handled in Spanish on the Pro plan.

Price

After-hours

$197 /month · $297 setup

300 minutes included
Nights, weekends, daytime overflow, with a text summary and live transfer of urgent calls

For an owner-operator with one to three trucks.
Start the after-hours pilot

Pro

$397 /month · $497 setup

800 minutes included, 24 hours a day
Booking into Google Calendar, Housecall Pro or Jobber
English and Spanish

For shops running four to fifteen techs.
Start the Pro pilot

Checkout runs on Stripe. The setup fee is charged at signup; the first monthly charge comes after the 14-day pilot. Extra minutes: $0.45. No contract, cancel at the end of any month (terms and refunds). Several locations: ask for a quote.

Next to the alternatives

Option	Listed price	Set up for HVAC triage
Voicemail	Free	No. Many callers try the next company on the map instead.
Smith.ai human receptionists	$300/month for 30 calls, $11.50 per extra call (source)	General script
Smith.ai AI receptionist	From $1.60 per call (source)	General script
This service	From $197/month	Yes: no-heat, gas, seasonal rush

Competitor prices as published on the linked pages; check their current pricing before deciding.

The 14-day pilot

A 15-minute call: your hours, service area, on-call number, what counts as urgent for you.
We set up the agent and forward your after-hours line to it. You call it yourself before anything goes live.
For 14 days you see every call in your texts.
If the agent doesn't capture at least 5 qualified job requests in those 14 days, the setup fee is refunded. Qualified means a caller asking for service, repair, installation or a quote who leaves a name and a callback number. Spam and sales calls don't count.

Pick a plan above to start right away, or write first if you have questions about your setup.

Email us about a pilot

Include your company name and city. We answer within one business day.

Questions contractors ask

Do callers know it's an AI? Yes. The agent says so when asked, and it never pretends to be a technician.

Will I lose my number? No. You keep your number and forward calls to ours, only during the hours you choose.

Does it make outbound calls? No. It only answers incoming calls.

What about call recordings? Callers are told the call is recorded. Recordings and transcripts are kept for your records and deleted on request.